London, England

+44 (0) 208 935 5345

FAQ’s

Who can attend our courses?

  • Doctors
  • Dentists
  • Registered Nurses

Do we train beauty therapists?
We are unable to train beauty therapists (even at NVQ level 3) to administer these aesthetic treatments even though you may be able to obtain training with other companies.

I’m not a prescriber, can I train in Botulinum Toxin A?
Yes, you can train in Botulinum Toxin A even if you are not a prescriber. We provide prescribers on the day of the training to ensure you can carry out your practical session. After your training there are a few options you can choose from to ensure your client receives a consultation and prescription before their treatment. Following the course, however, you must have a buddy prescriber, ideally aesthetic trained, willing to give a face-to-face consultation to your clients before you treat them.

Do I need to bring proof of ID and professional body registration documents?
You will be required to bring your professional body registration documents (eg. NMC, GMC, GDC) and a form of photo ID (passport or work ID card) as proof of identity on the day of the course otherwise you may not be allowed to participate in the practical section. The course certificate may also be withheld until we receive confirmation of your appropriate registration by our administrative team after the course. We will also accept non-English documents, but you will be required to provide an English translation, which has been signed and stamped by a professional person.

What is included in the course?
Our courses consist of a morning theory section that will equip you to treat your clients safely and effectively. The trainer will demonstrate each treatment on a real model after lunch. You will then have the opportunity to carry out a full treatment on your own model, which will be supervised on a one-to-one basis with the trainer.

When do the courses start and end?
We ask all delegates to arrive at 9am for registration, refreshments and introductions, so the course can begin promptly at 9.30am.  Most courses will finish by 5.30pm.

How many people are on the course?
There is always at least one trainer to every 4 delegates. The maximum number of delegates for both the Dermal fillers course and the Botulinum Toxin course is 8, this ensures that each delegate has plenty of one-to-one time with their trainer. You will treat your model completely, from facial assessment to treatment to aftercare and the trainer will guide you through this every step of the way. These course numbers also give plenty of opportunity to network with other practitioners on the same career path as your self.  Most delegates make connections and friends on the course that they stay in contact with throughout their aesthetics careers.

Is the course pass/fail?
Yes, the course is pass/fail. We feel it is important that each delegate reaches a standard level of competence before practicing. A pass/fail course gives patients, suppliers and insurers added confidence in your skills and safety as a practitioner and this is something can promote to your clients and business partners. You will receive a certificate of competence not just of attendance.

We go out of our way to help every practitioner pass the course by teaching with patience and encouragement. We want you to pass as much as you do! If the trainer feels that you are not quite ready to treat clients straight after the course, you will be supported and invited to attend another course for free. Once both you and the trainer feel comfortable with the techniques and knowledge learned you will be certificated and can start practicing straight away.

What shall I do if I have a worry about a particular issue while attending the course?
If for any reason you are unhappy on how the course is progressing, please raise your concerns with the trainer at your earliest opportunity. It is far better to do this during the course, where there is often a simple solution, rather than after the course. All the trainers are approachable and accommodating. Their extensive experience in teaching allows them to appreciate that the requirement of delegates can be very different from each other. Also there is an opportunity to express your views in your feedback form, as we value and act upon your comments.

Do I get a course certificate?
Delegates will receive a certificate of competence for each course, which is proof of attendance on the course. It is recognized by the main indemnity insurance company, Hamilton Fraser. This will allow you to obtain such insurance in order to practice. A certificate showing the CPD hours/points achieved is issued to delegates on completion of each qualifying course, which is compatible with global CPD principles.

What products are used in the training courses?
The Botulinum Toxin Type A, we use on the courses is Bocouture®, the Dermal Filler we use is Belotero®; both of these products are produced by Merz Pharma. The Dermal Fillers range comes in Soft, Balance and Intense. Although we use these brand specific products on the day, ours is a generic course and any Botulinum Toxin Type A and Dermal Filler can be used once you have completed the course.

What reference material is provided?
On the day each delegate is provided with a manual that has all of the information for each treatment you will need. Each delegate will also be given an information pack.

Is it necessary to bring a model to practice?
We recommend that delegates bring a model to a course, which will ensure that you will have an opportunity to practice all of the demonstrated techniques and allow you to review the outcome of the treatments. However, if you are unable to bring one we can organize a model for you, we will need at least two weeks notice for this. On the other hand, you could be a model on the course yourself, allowing another delegate to inject you. Please note that we charge all models £60 per treatment.

How many models can I bring?
We advise that each delegate only bring one model per course. The same model can be used for different courses, for example, one model can be used to practice the Botulinum Toxin A and dermal fillers providing that they are suitable candidates for treatment.

The model should be generally fit and well and not be pregnant. They should also be forewarned of the treatments they are to undergo so they will not be unduly surprised, which then can lead to them declining the treatment. They should also have areas on their face that are suitable for these treatments, for example a woman in her 20s is very unlikely to obtain any benefit from them.

Can the models attend the lectures and is lunch provided for them?
We do not allow models to attend the theory part of each course, nor do we provide lunch for them. They will have access to drink refreshments, such as tea and coffee. We would advise that the models bring books or other items to help keep them accompanied during periods of waiting.

If I opted to receive a treatment on the course, can I change my mind on the day?
All delegates must carry out a practical session in order to pass the course and be certificated. If you decide to get a treatment on the day, you will be another delegate’s model. Please think carefully before opting to be another delegate’s model on the day. Read the models information and ensure you know fully what treatments you will be receiving and what they entail. Obviously you may change your mind on the day but this will mean that another delegate will not be able to complete their practical session and will therefore not pass the course.

This can be avoided by each delegate/model being informed and fully aware of what is involved before the course. If you wish to discuss the treatments, including what areas will be treated, anaesthetics used or expected results please call us.

General Advice

As each course covers a considerable amount of information and involves fine manual dexterity during the practical session, it is advised for you to arrive promptly and not be lethargic at the start of the course. If you are unaware of the area, please factor the time needed to locate parking and the training location. Wearing comfortable loose clothes is preferable and they can be of a casual nature.

What happens once I have booked onto a course?
We will email you a receipt soon after payment has been received and processed. Approximately 1 week before the course, an information pack will be emailed to you, which contains details of the training location, timetable and general advice. It would be advisable to ensure that your email account accepts emails from our computers.

Why haven’t I received an email from you yet?
We aim to respond to email communications within 24 hours of receiving them. However, if after 72 hours, there is no reply in your in-box, please check your spam box. If it is not present there, then it is likely that your email filter has rejected our reply, even though it may not contain any malicious content. It is recommended that you make our email address as one of your “safe contacts” to prevent this from occurring or call our office manager.